The Answer to a very common question...
Auto dialer
An autodialer will auto dial customers and provide information, conduct surveys, or leave messages on the customer's answering machine. The options of an Autodialer outbound: It can deliver messages or get responses from members, employees, customers, and prospects. Inbound: It can answer your telephone 24hrs a day. Offer menu choices of information take voice mail messages and even transfer calls. It can also be used to get responses, such as Yes or No. When an autodialer calls it can simply leave a message or it can ask for a response. You may obtain responses by recording their voices, asking them to press a key, to respond to choices or transfer to a live operator. All you have to do is just record your messages, select which data base you want to call, when you want it to start and stop, and then let the autodialer go to work by calling everyone.
Predictive Dialer
A Predictive dialer is an automated dialing system that empowers call centers so that they can spend 50 minutes of each hour talking to live prospects. Telemarketers no longer waste time dialing numbers or listening to no answers - all they do is talk to prospects. Predictive dialers have more telephone lines than telemarketers, which are used to initiate phone calls while telemarketers are talking to prospects. A complex mathematical formula called "algorithms" is used to "predict" the average time it takes to get a live answer and the average length of each conversation, so that telemarketers flow seamlessly from good-bye to hello. It is common for productivity to double or triple when making the transition to a predictive dialer.
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